Shifts in Learning Culture

A  problem in instructional design and training is how to implement shifts in the learning culture to appeal to the younger group entering the workforce. Each day more and more baby boomers are retiring while Millennials are taking their place, and Generation Z isn't far behind them. I won't go into detail about the stereotypes or values of each generation, but it is true that adults entering the workforce learn differently than the ones before them.

The younger generations have shorter attention spans, benefit from image heavy content, want to engage socially with their peers, and enjoy self-directed and flexibility in their learning.

Training and learning can no longer be a passive experience. Gone are the days of clicking next, next, next in order to check a box for compliance. Training must be relevant and timely because the newer generations demand it. As the economy improves so do job opportunities, and if a worker does not feel satisfaction from their position it is much easier to change jobs than ever before. Learning is one way an employee can have fulfillment from their career, thus the need for a modification in course design along with the ability for learners to collaborate or communicate with others is necessary. 

This issue is important to me because I currently work in an environment where retirement parties are occurring more often and new hires are in their 20s and 30s. Instructional designers need to be aware of this shift and adapt so we can create learning experiences that are relevant and engaging to the audience while simultaneously build courses and performance support tools that meet the goals and outcomes of a company.

As I continue to see younger and younger employees, I wonder what learning strategies do Millennials and Generation Z respond to best? A few I've come up with may be webcast/webinars, short video tutorials, learning apps that house performance job aids or curated resources, or social communities that promote knowledge sharing. 

If you have any personal experiences or resources you'd like to share post them in the comments section!